360° Feedback: A Vital Tool for the Education Sector

 Evaluating performance can be a challenge.  Identifying the key competencies and behaviours that make a “good teacher” into an “excellent teacher”, or which describe the criteria for promotion to the school’s management team, can be difficult to do from a single perspective.  Performance management of the Head Teacher can be especially challenging.

360° feedback enables you to collect data from a variety of sources to get a more rounded perspective on how an individual is viewed.  This allows for an informed conversation based on current feedback which can create focused outcomes. The tool helps you to identify and develop talented individuals within your school.

In today’s economic climate schools are more discerning than ever about how they spend their training budgets. Development interventions have to deliver measurable results. Using 360° feedback helps you to offer targeted development at an individual and organisational level.

What is 360° Feedback?

360 diagramPeople giving feedback are usually arranged into groups depending on the relationship they have with the individual.  For example, in your school, depending on the level of the individual being given the feedback, the groups could include members of the governing body, line manager, senior colleagues, peers, direct reports and support staff.  This could be extended, if useful, to parents and  pupils.

Thus 360° feedback gives the individual and the organisation a much more rounded picture of their performance.  This is practical way to obtain good information in a complex establishment in which it is difficult for an individual’s contribution to be assessed by one nominated line manager.

Where do we start?

Using our experience of the sector we can design a 360° feedback questionnaire comprising sets of questions relevant to the roles within a school and then tailor it to your particular circumstances. They will tease out both quantitative and qualitive data to help individuals understand what behaviours are successful and which need modifying/developing.

If a number of individuals go through the process simultaneously then themes can be identified which will help inform decision-making regarding group development interventions.

360° Feedback is one of the most popular development tools in the corporate sector and is used increasingly within the education sector.

How do we ensure that we gain real return on our investment?

The way you use 360° feedback makes a real difference to your success. This requires:

  •  All participants understand 360° Feedback and its purpose.
  • Openness and clarity about why  it is being used it within your school and what you intend to do with the outputs
  • An easy to use system to capture and report the feedback
  • 360° feedback questions that are relevant and reflect your organisational need
  • A strategy for how the feedback reports are managed in order to maximise learning and support development
  • A plan to identify and take action on the organisational learning needs.

If you would like to know more about 360° Feedback and how it might be used within your school contact us now.  We would be delighted to talk you through the process.

If you feel that it would be useful to get advice before you approach 360° Feedback in your school, contact us now on:

01926 633086        or                    info@athenaprofessional.co.uk